Purchases

Refund Policy

Last updated: September 30, 2026

Completed PDF purchases

Completed PDF editions are digital goods delivered through a secure download link after Stripe confirms payment. Because digital files can be accessed immediately, all sales are generally final once the download is made available.

Membership subscriptions

Library memberships are subscription access products managed through Stripe. You may cancel future billing through the Stripe billing portal when account access is configured. Partial-period refunds are reviewed case by case.

Forecaster orders

Forecaster orders are one-time purchases of a digital PDF edition, with payment handled by Stripe. Accepted payment starts PDF-edition production and the 24-hour delivery period. Your finished PDF will be available in My books. Public research-draft chapters do not replace delivery of the purchased PDF, even when the research draft is complete. Browsing or reading online does not place an order or incur a charge.

Once the PDF is available to download, the digital-purchase terms above apply. If you need to request a cancellation before delivery, have not received your PDF within the stated delivery period, or experience a payment or download problem, contact kevinlmichel@gmail.com with your receipt email and order details. We review good-faith issues case by case.

Physical print orders

Physical editions, when enabled, are printed on demand. A cancellation may be possible only before the order is sent into production. Once a print provider has accepted or started production, cancellation, refund, or replacement options may be limited by provider policy and the facts of the order.

If an address is entered incorrectly, the order may not be refundable after production begins or shipment occurs. If a book arrives damaged, defective, or materially misprinted, contact us with the receipt email, order details, photos of the issue, and packaging if relevant. We will review good-faith replacement or refund requests case by case.

Support, funding, and bundles

One-time support payments and future-book funding payments are generally final because they are immediate support contributions. PDF bundles are digital goods and are generally final once access is made available.

When to contact us

If you purchased the wrong item, were charged twice, could not access a file, had a Forecaster delivery issue, had a print-order problem, or believe there was a payment error, contact us at kevinlmichel@gmail.com with the receipt email and purchase details. We will review good-faith issues case by case.

Chargebacks and fraud

Fraudulent use, payment disputes, or redistribution of paid files may result in revoked download access. Please contact us first when a genuine billing or fulfillment problem can be investigated directly.